Privacy Policy

Privacy Policy

OUR COMMITMENT TO PRIVACY

Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

THE INFORMATION WE COLLECT

This notice applies to information collected or submitted on the Soulm website. We may also collect more information such as your activity on our site (see “Cookies” section below). This data helps us to better understand our customers and to serve their needs as best as possible. Examples of information collected:

● We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

● When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

● We also collect information about gift recipients so that we can fulfill the gift purchase.

THE WAY WE USE INFORMATION

We use the information you provide about yourself when requesting information or products only to complete that request. We do not share this information with outside parties except where the outside party is helping us fulfill your request. For example, we use email addresses we obtain to send you product updates and promotions specific to Soulm. We use credit card information and addresses to process payments for product and to ship product to the proper locations. We may contract with service providers to help us process your requests and, when doing so, we ask these service providers to confirm that their privacy practices are consistent with ours. We may also disclose contact information when we believe the law requires it. Examples of the way we use information:

● To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

● To allow us to better service you in responding to your customer service requests.

● To quickly process your transactions.

● To administer a contest, promotion, survey or other site feature.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate electronic and managerial procedures to safeguard and secure the information we collect online which includes usernames and passwords and email addresses. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Despite such precautions, no data transmissions over the Internet can be guaranteed secure. As a result, while we strive to protect the personal information that you share with us, we cannot guarantee or warrant the security of any information transmitted to and from our website, and you do so at your own risk.

COOKIES

We use "cookies" to record your web session information. Generally, we use cookies to tailor our marketing to suit the personal interests of you and others, estimate our audience size, track visits to and sales at our site, process product orders, track status in promotions, contests and sweepstakes, and/or analyze visiting patterns. Certain service providers may use cookies and collect information on our behalf. However, our policy is to prohibit them from sharing that information with anyone other than us or our other service providers. If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of the web site or our services may not work if you delete or disable cookies.

E-MAILS

In addition to emails specific to your online order, you will receive informational emails from us if you have asked to receive them. You will be given the opportunity to opt-out if you so choose. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, i.e. email address.

LINKS TO OTHER SITES AND SERVICES

The site and services may contain links to third party web sites or resources that are maintained by others. These links are provided solely as a convenience to you and not as an endorsement by Soulm of the contents on such third party web sites or resources. Soulm is not responsible for the content of linked third party sites. You acknowledge and agree that Soulm is not responsible or liable for (i) the availability or accuracy of such sites or resources; or (ii) the content, advertising, or products on or available from such sites or resources. If you decide to access linked third party sites, you do so at your own risk. Please note that third party sites have privacy policies that differ from Soulm and we ask you to please read those policies before disclosing personal information on the sites.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post a notice on our website. Those changes will go into effect immediately. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. Your continued use of our website or services constitutes your consent to be bound by the revised Privacy Policy